Customer enthusiasm: the secrets around the trade fair
In the midst of digital platforms, the trade fair remains an invaluable tool for marketing and corporate communication. But at a time when online...
3 min read
René Meures
:
Friday, 15. August 2025
Trade shows remain one of the most effective marketing tools when it comes to bringing products, services, and brands to life. Here, you can meet your customers and partners not only digitally or on the phone, but in person, face-to-face, and in an environment that promotes exchange and enthusiasm.
However, one crucial factor for success is often underestimated: targeting different generations.
If you know the needs of your target groups, you can tailor your trade fair concept to them optimally – and thus achieve a lasting impact.
In this article, you will learn:
At a trade fair today, you will encounter a diverse audience – from experienced decision-makers to digitally savvy young professionals. Each generation has its own expectations, communication preferences, and decision-making processes.
Baby boomers (1946–1964)
Experienced, well-connected, often in advisory or management positions.
Important: Commitment, personal conversations, high level of service. Trust is built through quality, consistency, and long-term partnerships.
Generation X (1965–1979)
Well-educated specialists and managers with clear goals.
Important: Efficiency, clear structures, technological solutions. Trust grows through professionalism and reliability.
Generation Y – Millennials (1980–1996)
Grew up digitally, internationally networked, value-oriented.
Important: Inspiring brand presence, interactive formats, sustainability, and meaningfulness.
Generation Z (from 1997)
First fully digital generation, social media savvy, quickly networked.
Important: Visual stimuli, gamification, real-time information, and clear communication.
To ensure that your exhibition stand appeals to all generations, it is crucial to take their expectations into account in the design and communication.
Generation |
Expectation |
Recommendation for the exhibition stand |
Baby boomers |
Clarity, personal advice, appreciation |
Quiet consultation areas, high-quality materials, competent booth staff |
Generation X |
Concrete added value, technical solutions |
Clear product presentations, live demos, efficient processes |
Millennials |
Inspiration, individualization, sustainability |
Digital touchpoints, modular interaction elements, green stand concepts |
Generation Z |
Experience, speed, social sharing |
Gamification, selfie spots, interactive screens, QR codes for direct information |
At WWM GmbH & Co. KG, we accompany you from the initial idea to a successful trade fair appearance—target group-oriented, efficient, and with creative solutions.
Our three business units offer you everything from a single source:
ExpoCloud
With ExpoCloud, you get modular trade fair stands that can be flexibly adapted to any event and any target group. You can conveniently and transparently manage storage, logistics, and orders via a digital portal – all with just a few clicks. This concept is particularly suitable for companies that regularly attend trade fairs, for example in the recruiting sector.
RocketExpo
RocketExpo stands for individual premium exhibition stands that showcase your brand in a unique way. Through creative storytelling, combined with thoughtful architecture and expressive design, you create a memorable appearance. Ideal for trade fairs where you want to stand out clearly and convincingly from your competitors.
Metapilots
With Metapilots, you can transform your trade fair stand into a digital world of experience. Touchscreens, gamification elements, and interactive presentations attract attention and invite active participation. Thanks to real-time analysis, you gain valuable insights into visitor interest. Millennials and Generation Z in particular can be inspired in this way.
The key to success at trade fairs lies in targeting different visitor groups.
With a concept that combines digital innovation, personal consultation, and flexible design, you will not only attract attention, but also build trust, brand loyalty, and long-term customer relationships.
At WWM, we support you with our experience, creativity, and the right tools.
Let us work together to turn your trade show booth into an intergenerational world of experience.
Find out more now with no obligation!
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